Bozhidar Hristov
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Activity overview
Latest activity by Bozhidar Hristov-
Bozhidar Hristov commented,
@...@...This is not optimal, as it would create a new ticket. We cannot use this for our scenario.I have done further testing and it would seem that when you do not have the "Direct Line" option fr...
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Bozhidar Hristov created a post,
Zendesk Calls made through a Zendesk Ticket should use the currently selected line (From the Phone Dial options)
If you make a Zendesk call thorugh a ticket (By clicking the "Call" option) it will call from the line, which is the top most on the list of lines.It would be really useful if the call is made from...