Henry Domis
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Recent activity by Henry Domis-
Hi Robert Houston You can apply a marker to the ticket affected by the automation and then set a view based on this. Automation are not working well for me also.Zendesk should enhance this tool.
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Hello Brandon Tidd, This doesn't help at all. I'm saying the automation allows to create workflow that will never happen. This needs to be corrected (remove this possibility as well as others when ...
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Brandon Tidd, you are probably right. Still, I can't send en email after a ticket is closed for X days. The interface allows me to configure that (no warning) but it doesn't work. Had to do this wi...
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Why is it possible from the interface to select a close status to activate an automation if it doesn't work? Could you please remove what is not possible to do or allow this? It forces me to create...
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Why a limit number of views? I read the objective is to get 20 views (7months ago), why 20 and not 21? Why not developing infinite views (scrollbar exists since the begining of the Internet)? Once ...
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I'm scared to read Zendesk's moderators or members answers. What kind of technical debt is this to take obviously 10 months "just to" prompt more views? I agree with the comment that says there are...