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Stephan Seyfarth
Joined Mar 03, 2022
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Last activity May 31, 2023
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Latest activity by Stephan Seyfarth
Stephan Seyfarth commented,
The "enforced" usage of Google Translate turns the Agent Workspce into a no-go for us at the moment for legal reason. Please, consider to implement a configuration option to disable this feature.
View comment · Posted May 31, 2023 · Stephan Seyfarth
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Stephan Seyfarth commented,
As a workaround one may just select all relevant roles, like "Admin", "Agent" ..and whatever role requesting a licence you got. Still it's not quite convenient if you would need it more often. Perhaps an "own filter"/"stored pre-select" option would do the trick ?
View comment · Posted May 15, 2023 · Stephan Seyfarth
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Stephan Seyfarth commented,
Thanks Tom Dupuche for the confirmation, still "future plans" reduces the excitement a bit. Having the "role" in sight is crucial for managing our customer base, as we use larger numbers of standard and light agents in the system.
Hence a huge "thumbs up" for adding a role column with order-by capabilities !
View comment · Posted Mar 03, 2022 · Stephan Seyfarth
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