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Maximilian Fixl

Joined Jan 27, 2023

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Last activity Jan 27, 2023

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Maximilian Fixl commented,

CommentTicket automation and collaboration

The same issue/question exists with our handling of mentions. Is there a way to get an overview of "my mentions" without monitoring emails?

Certainly topics like "my completed mentions" are also interesting. A general management on a dashboard of my mentions and as admin an overview of mentions per agent are also very interesting.

View comment · Posted Jan 27, 2023 · Maximilian Fixl

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