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Hayley
Joined Oct 26, 2023
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Last activity Oct 26, 2023
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Latest activity by Hayley
Hayley created a post,
Post Q&A - AI and automation
When using 'Ask for Details' on Bot builder is there a way to tag the form so it can be routed to our correct internal queues?
I see an option for this on the 'Transfer to Agent' but not 'Ask for Details' and we would ideally like specific forms based on each answer flow.
Posted Oct 26, 2023 · Hayley
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