Jeff Stephenson
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Total activity138
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Votes on activity by Jeff Stephenson-
I'm chiming in as well we need to be able to create filters by subject! It's silly to even ask for this.
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I'm checking in on the progress of this as well. This is much needed.
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I'm not sure why this feature is not the norm. We have multi-branded accounts and this is very time consuming to change article sections one by one.
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Is there a way to bulk change the visibility settings of articles? The "Visible Setting" is not even a choice to add a column when looking at the list of articles, which means I need to click into ...
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Yes. I agree that this is a necessary request as well. Has there been any feedback/confirmation from the Zendesk team to confirm if this functionality currently exists or is in progress?
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Any news on inserting images into content blocks?
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We have over 48 different Shopify stores/brands. For some reason the app widgets on the side do not load or take forever to pull the customer information. Is there something we need to configure fo...
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Any update on this? We have over 200 different brands and this filter limitation is not cutting it. Thanks.
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I had a logic issue with some tags that I need to fix/remove on closed tickets using automations. Please advise when this ability will be in place. Would like an update on this request so I can inf...
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Thank you. Is there a way to have the trigger stop the message from being sent to the customer if the required field was not selected? In this example the dropdown is suppose to insert the specific...