Mike Davis

1. Community
2. Feedback - Ticketing System (Support)
3. Automatically Populate custom ticket fields when one field is set manually

Have you looked at using triggers w/webhooks? We do something similar, where update the ticket with organization address, and other custom field values. 

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• Mike Davis
• Created November 04, 2021 16:16
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Remove dashboard updates once ticket is viewed

+1

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• Mike Davis
• Created November 04, 2021 15:59
• 1 vote