Zane Kanderāne

1. Community
2. Feedback - Ticketing System (Support)
3. Like In Facebook

I agree, this would be quite nice to react to requester messages. I find that sometimes, depending on the context and content of the message, perhaps a response is not needed, so a simple "like" to...

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• Zane Kanderāne
• Created October 26, 2022 08:51
• 0 votes

1. Community
2. Discussion - Tips and best practices from the community
3. Workaround to solve Satisfaction comment reopens the ticket

Thanks for this! 

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• Zane Kanderāne
• Created October 26, 2022 08:45
• 0 votes

1. Agent guide
2. Ticket basics
3. Rich text formatting options reference

Thanks!

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• Zane Kanderāne
• Created October 26, 2022 08:30
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Announcing Macros keyboard shortcut - We need your feedback :)

This is quite great, thank you! 

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• Zane Kanderāne
• Created October 26, 2022 08:23
• 1 vote