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Milan Wack

Joined Oct 16, 2021

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Last activity Oct 19, 2024

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ACTIVITY OVERVIEW

Latest activity by Milan Wack

Milan Wack commented,

Community comment Feedback - Help Center (Guide)

Sorry, but—this is ridiculous. 

How shall a company improve their quality of content if there is no measurable effect on KPIs? 

You really need to add a “reset” function by default; that is really a minimum maintenance requirement for every knowledge management department.
 

It would be fine as well to offer an API/code option, but “no way” is, in my opinion, no option.

Please fix that.

EDIT: Saw the mention of the API option, but a simple additional function would be important. 

View comment · Edited Sep 05, 2024 · Milan Wack

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Milan Wack commented,

CommentUsing the knowledge base in Help Center

Hi! I am searching for an option to create different filters. I really miss an option like „last edit > 6 month“ as well as „and/or“ criteria like „most recently viewed / top 10%“ etc. 

that would allow much more and better KB workflows for maintaining the quality and content without any kind of additional task assignments. Is there any way to create such filters?


BR

View comment · Edited Aug 30, 2024 · Milan Wack

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Milan Wack commented,

CommentUsing help center search

Same here – I'm having the same issue. Please repair ASAP - thx!

View comment · Posted Jun 15, 2023 · Milan Wack

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Milan Wack commented,

CommentWorking with articles in the knowledge base

View comment · Posted Nov 15, 2021 · Milan Wack

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Milan Wack commented,

CommentWorking with articles in the knowledge base

Kristina Tibbitts
In our case, it is up and running again. (Maybe give it a new try :-) ) 

View comment · Posted Nov 12, 2021 · Milan Wack

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Milan Wack commented,

CommentWorking with articles in the knowledge base

Holden Hewett Thanks for the advice - that's a solution. 

View comment · Posted Nov 01, 2021 · Milan Wack

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Milan Wack commented,

CommentWorking with articles in the knowledge base

Hi!

There seems to be a bug. I'm no longer able to link headings within one article - which is necessary for the structure of my articles. Can you please investigate here or tell me - what I'm doing wrong? (It worked well until cw 42/2021.)
Thx! 

View comment · Posted Oct 27, 2021 · Milan Wack

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