Micheál McArdle

1. Email
2. Managing your email
3. Using the allowlist and blocklist to control access to Zendesk Support

Thanks for the response Fabricio but it doesn't answer what I need.   For my screenshot below, I want to ensure all users from Test Organisation with an email domain @email.com can create tickets i...

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• Micheál McArdle
• Created February 18, 2022 12:06
• 1 vote

1. Email
2. Managing your email
3. Using the allowlist and blocklist to control access to Zendesk Support

+1 to Gaurav's question. I'm trying to block one specific user email address from a domain but allow all other users from that same domain to create tickets. However, I get the following message:  ...

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• Micheál McArdle
• Created February 17, 2022 14:57
• 0 votes