Lior e
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Activity overview
Latest activity by Lior e-
Lior e commented,
Thanks for the reply @... . Given that severity is a basic field of any ticket, instead of developing customization, would it be possible to add it to the template ticket across the board? That sh...
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Lior e commented,
@... We have enabled the integration of tickets into Slack Connect channels with clients. Generally, in our ticketing system, we make the severity menu obligatory for anyone to submit a ticket. ...