Yvonne Uder
-
Total activity25
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes1
-
Subscriptions10
Activity overview
Latest activity by Yvonne Uder-
Yvonne Uder commented,
13 years after this thread was started, I really hope it's available by now. Been trying to find a best practice/recipe to solve this exact challenge in our account. Anyone here any updates? If no ...
-
Yvonne Uder commented,
Can anyone here confirm, what details of this article are still up to date? I see that it was last updated in October 2021 - seems that starting November 2021 it was more and more often recommended...
-
Yvonne Uder commented,
Liebes Zendesk Team, wir sind gerade dabei unser Guide HC für das Go-Live vorzubereiten. Natürlich möchten wir hier auch ein Widget mit allen Funktionen nutzen können. Soweit ich das nun beurteile...
-
Yvonne Uder commented,
Hi Community, we have been struggling with this before and on recommendation with our consultant, went with the easiest solution: activate help center and pull the logo image from there. Now this ...
-
Yvonne Uder commented,
Jeremy Watkin we are facing the exact same issue as you metnioned above in https://support.zendesk.com/hc/en-us/articles/4408830888730/comments/4413095186202 Finally were able to schedule a meet...
-
Yvonne Uder commented,
Hi Carl McDowell - we are currently trying to set up the app, so that it automatically uses a specific email adresses per brand&group (as in the "Features included Section in the App description me...
-
Yvonne Uder commented,
Hey Pedro Rodrigues Thank You so much for the quick response on this again. I have tried your suggestion, as well as any other possible combination (no checkboxes checked, just the first checkbox, ...
-
Yvonne Uder commented,
Pedro Rodrigues hope you are doing well! We are still working on this topic, and are close now to a solution that seems to work. But the specification of groups and their individual email adresses ...
-
Yvonne Uder commented,
We are facing critical issues here, when it comes to emails that are legit customer emails, but gmail marks them as spam. In the beginning we thought, just taking those mails unread via drag&drop ...
-
Yvonne Uder created a post,
Whitelisted Requesters are being marked as Spam?
AnsweredI really hope someone here can help us out real quick. We receive emails from our phone system for recorded messages regularly, sometimes we receive a lot of them within 30 minutes or so. I totally...