Brittany Mandel
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Total activity36
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Last activity
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Member since
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Activity overview
Latest activity by Brittany Mandel-
Brittany Mandel commented,
Scott Allison - Unfortunately, the new added functionality you commented don't meet any of the needs expressed by clients here. We can't send alerts to avoid costly SLA breaches.. why would we care...
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Brittany Mandel commented,
Jupete Manitas - Well that really sucks, I'd love to use the function - but due to our branding colours (white writing), it's completely unusable. Strange that it doesn't follow how every single ot...
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Brittany Mandel commented,
Is there any way to change the colour of the drop-down options background? My brand font is white - so I'm not able to see the options.
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Brittany Mandel commented,
Is there any update on this? This organization field not showing when searching for tickets seems like a HUGE blind spot that needs to be taken care of. We should be able to customize the search co...
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Brittany Mandel commented,
Scott Allison - Shocker.... 8 years in the making and still no movement. This is so incredibly disappointing given the stakes involved and the penalties for missing SLAs. It's very sad that the pri...
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Brittany Mandel commented,
So I've implemented this and it works great for signed-in users. With that said, if the user is not signed in - the form isn't hidden. Any answers on how I can prevent anonymous users from seeing t...
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Brittany Mandel commented,
Ifra Saqlain- If you use the code that's been shared above on the newest version of the Copenhagen theme - it does not work as intended. When I inspect as an anonymous user - the request button is ...
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Brittany Mandel commented,
Can someone please update this article with code that works with the newest version of Copenhagen?
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Brittany Mandel commented,
Peter Godden thanks for that! I was going by the link that was included by the Product Manager above. I still maintain that 8 years it too long to implement something as basic as this.
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Brittany Mandel commented,
My Zendesk comments aren't showing in the Zendesk Support tab in Jira. How do I fix this?