Recent searches
No recent searches

Carter Helm
Joined Oct 16, 2021
·
Last activity Oct 28, 2021
Following
0
Followers
0
Total activity
9
Votes
5
Subscriptions
2
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Carter Helm
Carter Helm commented,
I agree we would like the ability to put the call back into queue, if an agent hits decline or is missed. We start our day in shifts where one person is working in the morning before everyone and one person is working at the end. It's not so constant we need another person on the phones that late but it is enough that customers get angry.
View comment · Posted Aug 19, 2021 · Carter Helm
0
Followers
2
Votes
0
Comments
Carter Helm commented,
I'm shocked it doesn't have this feature, please add it even the small build up company I worked with before had this option.
View comment · Posted Jun 29, 2021 · Carter Helm
0
Followers
2
Votes
0
Comments