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Joshua Barnard
Joined Oct 16, 2021
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Last activity Jun 06, 2022
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Latest activity by Joshua Barnard
Joshua Barnard commented,
I figured out a way to limit the number of promoted articles.
It relies on the index of the array. I mostly want it as a safe guard against having too many promoted articles on the home page.
{{#each promoted_articles}}
{{#if (compare @index "<" 6) }}
View comment · Posted Jun 06, 2022 · Joshua Barnard
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Joshua Barnard commented,
I'm also interested in this. I want to set a limit of 6 promoted articles on the home page and use pagination to show the rest.
View comment · Posted Jun 06, 2022 · Joshua Barnard
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Joshua Barnard commented,
Hi Everett Cavazos,
Can you please provide a link to a public article for me to review? I can check for JavaScript changes in the source code.
Thanks,
Josh
View comment · Posted Mar 25, 2022 · Joshua Barnard
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Joshua Barnard commented,
Hi Ifra Saqlain,
I appreciate the response. Unfortunately, that solution does not achieve the desired result. If a category contains no promoted articles, it shows the category name only.
I worked around it by adding some JavaScript to detect empty sections and remove them.
Thanks,
Josh
View comment · Posted Mar 23, 2022 · Joshua Barnard
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Joshua Barnard commented,
Hi Ifra Saqlain,
How do you account for categories with zero promoted articles?
Not all of my categories have promoted articles, so there ends up being a few headings without any articles under them.
Thanks,
Josh
View comment · Posted Mar 22, 2022 · Joshua Barnard
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Joshua Barnard commented,
View comment · Posted Mar 20, 2022 · Joshua Barnard
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Joshua Barnard commented,
Hi Jennifer Rowe,
How does the Knowledge Capture app search work? Does it include title and body text, partial or full word match?
Thanks,
Josh
View comment · Posted Nov 04, 2021 · Joshua Barnard
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Joshua Barnard created a post,
I need a way for all agents in my account to view all organisations and their users. Read access only.
We have an on-call roster. The agent on-call needs to contact customers if there is an incident. They need to know which customers to assign the tickets to, and that information is within the organisations.
Posted Nov 03, 2021 · Joshua Barnard
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Joshua Barnard commented,
How is this feature request 9 years old? I had assumed I could assign an article to multiple sections before I started using Guides. I definitely need this.
View comment · Posted Aug 13, 2021 · Joshua Barnard
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Joshua Barnard commented,
You're welcome, @.... Would you please upvote my solution to help others find the answer more quickly?
View comment · Posted Aug 03, 2021 · Joshua Barnard
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