Juli Hackenberger
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Total activity53
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Last activity
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Recent activity by Juli Hackenberger-
We are having the same issue. If we have a report that does not have any tickets that meet the criteria we get a "corrupted file". It causes a lot of questions and while easily explained, every tim...
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It would be helpful to be able to run a report in Explore to get a report on macros created and macros updated within a time period along with being able to report on macro usage without the use of...
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To add an addition to this request, being able to see the article votes on the article would be helpful as well.
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Hello Orsolya, When will the separate up votes and down votes be available?
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I agree, this would be very helpful for us as well.
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For the comment stating " If there are no queries or dashboards accessed in Explore for more than 30 days, the data refresh interval is automatically changed to weekly. When at least one query is a...
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It does add a tag.
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How do you use an automation to check or uncheck a box on the user. I have an automation set up to look at the check box and if the box is checked meets a time requirement of time since requester w...
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I would like to connect my ticket fields to my user fields. For example, when a consumer uses the ticket form in Guide to create a ticket, I would like the information provided in the form's fields...