Megan Oksendahl
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Total activity10
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Last activity
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Activity overview
Latest activity by Megan Oksendahl-
Megan Oksendahl commented,
Is there any way to include page views in any business rules? I'd like to use business rules to update tickets if a fan is able to successfully checkout after interacting with our team, which is tr...
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Megan Oksendahl commented,
The copies text below does not exist. Admin Center, click Objects and rules in the sidebar, then select Business rules > Messaging triggers. I did read that chat triggers will not work for mess...
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Megan Oksendahl commented,
Repeating some of the feedback suggested above. When will color text be available as an OOTB feature in Sell like it is in Support? Also, interesting to read the following feedback from another cus...
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Megan Oksendahl commented,
Commenting again as it is now July and we have not seen any feedback from Zendesk for all of the companies/Zendesk customers who have provided valuable feedback. When can we expect an update?
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Megan Oksendahl commented,
We originally rolled out the answer bot in 2021 and had to deactivate it due to the influx in negative feedback from our customers. Since then, Zendesk has focused a lot of improvement on the Agent...