Tom Dawson

I need to be able to edit the subject and description field for one custom form that I am using for Spanish-speaking users.  I also need to be able to add another email button with this form as the only one available.  I can custom code it in but I need some instruction on exactly how to do that because I need to make sure it does not mess up the reports. So to summarise I need two email buttons on one help center brand. One with the Spanish form and one with the English form. And then I need to be able to have the subject and description read in Spanish on the one form.   Is this possible?

Thanks so much Jacob,

Please close this ticket.  

Great, how do I change the time period on demand?

Really appreciate you, Jacob.

Also how do I get the time to display in hours?

So I figured that part out and this is what it looks like:  

How do I do the brand a brand b thing?

This is exactly it.  Where do I find the first metric, Sum(ticket handling time (hrs))