Tom Dawson

1. Community
2. Zendesk Suite Q&A
3. Need Report for hour by brand per month/week?

Thanks so much Jacob,   Please close this ticket.  

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• Tom Dawson
• Created July 09, 2021 18:25
• 1 vote

1. Community
2. Zendesk Suite Q&A
3. Need Report for hour by brand per month/week?

Great, how do I change the time period on demand? Really appreciate you, Jacob.

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• Tom Dawson
• Created July 09, 2021 17:17
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Need Report for hour by brand per month/week?

Also how do I get the time to display in hours?

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• Tom Dawson
• Created July 09, 2021 16:43
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Need Report for hour by brand per month/week?

So I figured that part out and this is what it looks like:         How do I do the brand a brand b thing?

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• Tom Dawson
• Created July 09, 2021 16:26
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Need Report for hour by brand per month/week?

This is exactly it.  Where do I find the first metric, Sum(ticket handling time (hrs))

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• Tom Dawson
• Created July 09, 2021 15:25
• 0 votes