Tom Dawson
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Recent activity by Tom Dawson-
I need to be able to Edit Subject and Descripton on a custom form but the fields are locked.
I need to be able to edit the subject and description field for one custom form that I am using for Spanish-speaking users. I also need to be able to add another email button with this form as the...
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Need Report for hour by brand per month/week?
Does anyone have the exact steps to take to compile a report that gives you all agents time spent on all tickets by brand fir the month/week. Using THE TIME AP. All the data is in there but how d...