Russell Da Silva

1. Talk
2. ...
3. Reporting for Talk
4. Zendesk Talk dashboard metrics reference

Hi  I am trying to figure out what the difference is between INBOUND CALLS and REGULAR INBOUND CALLS.Statistically, I get quite different results. Any advice would be appreciated. The definitions I...

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• Russell Da Silva
• Created August 01, 2022 13:38
• 0 votes

1. Community
2. Feedback - Chat and Messaging (Chat)
3. Chat by Brand

Thank you so much Dane Adriano

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• Russell Da Silva
• Created February 03, 2022 20:25
• 0 votes