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Allyson Russell
Joined Apr 02, 2024
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Last activity Apr 11, 2024
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Latest activity by Allyson Russell
Allyson Russell created a post,
We are looking to implement Focus Mode. However, we are concerned that agents would leave a chat/message open so that they will only receive chat/messages and avoid phone calls. Has anyone had any experience with this?
Edited Apr 11, 2024 · Allyson Russell
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Allyson Russell commented,
We are looking to implement Focus Mode. However, we are concerned that agents would leave a chat/message open so that they will only receive chat/messages and avoid phone calls. Has anyone had any experience with this?
View comment · Posted Apr 02, 2024 · Allyson Russell
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