Rob Purton
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Total activity7
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Last activity
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Activity overview
Latest activity by Rob Purton-
Rob Purton created a post,
Exclude Authors from Reports in Guide
Hi Team ZD, I would love to report on how our agents are using Guide articles that are written for them and not available to end users. What I would like to do is be able to exclude the author's vi...
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Rob Purton created a post,
Unique Article Views
I have a Help Center with SSO enabled and no external users. It would be helpful to track unique views in captured data so that can be viewed in Explore. If you can track view for external users th...
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Rob Purton commented,
I would like to bump this and I would like to be able to drill down into sections and subsections. Seems like a big gap in the reporting tools.