Torsten Serfling
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Recent activity by Torsten Serfling-
Path in following list
Feature Request Summary: Under https://<helpcenter>/hc/<lang>/subscriptions it is possible to see, which articles, sections, posts and so on, you are following. It would be helpful to have more i...
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Tables in content blocks
Requirement: We have content, which should be provided with several articles in Guide. Basically content blocks are the right choice here. Our content is not limited to text only. It also contains ...
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Configurable combination of attributes in a time filter
Requirement: The following requirement is only one example of a limitation we run into it! Within a monthly report we want the daily count of created and solved tickets in one diagram (report). Bas...
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Link to Follow-Up ticket on Closed ticket
If you have a follow-up ticket, there is a link in the request page in Guide to the original ticket. In the other direction these information is missed. If a customer found a closed ticket to an is...