Sylvia King

1. Zendesk updates
2. Announcements
3. Announcing changes to views pagination and sorting user profile pages

Echoing the comments of previous posters, these changes, particularly the loss of the page number functionality, will greatly impact our operations teams. Just in the suspended folder alone, I can ...

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• Sylvia King
• Created April 28, 2022 16:36
• 6 votes

1. Email
2. Managing your email
3. About mail loops and Zendesk email

Commenting here to add that the Fall-back limitations for ticket updates by a user in an hour rule has consistently been a pain for our company. As we grow, we have customers and suppliers that wil...

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• Sylvia King
• Created March 23, 2022 14:56
• 1 vote