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Ashish Kumar Mishra

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Latest activity by Ashish Kumar Mishra
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    Ashish Kumar Mishra commented,

    1. Agent guide
    2. Ticket basics
    3. Adding comments to tickets

    Hi @... Does Zendesk have an API to post a public reply on the ticket? if yes, can it be done in bulk?   If through API it's not possible then do we have a way to select all tickets on a particular...

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