Tino R.

1. Community
2. Feedback - Ticketing System (Support)
3. Jump to Oldest Message Button - Agent Workspace

Of course @...!  One more thing I would like to add just in case it would be easier to make it on the roadmap at some point -- I understand that not every customer would benefit from something like...

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• Tino R.
• Created June 17, 2022 16:44
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Agent Workspace: Keep content from internal note if changing to public reply

Amisha Sharma Hello,  I am interested in meeting to discuss some of the pain points that our reps have been experiencing, along with some UI changes that could be useful to other ZD users. Thanks.

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• Tino R.
• Created June 07, 2022 17:25
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Removing "Null" as an Option from Required Ticket Fields for End-Users

@... no problem! Any idea if this request successfully made it onto a product roadmap? Also, do you have any insights as to which article John is referring to above? I would love to get my hands on...

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• Tino R.
• Created January 22, 2022 00:02
• 0 votes