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Damon
Joined Mar 08, 2024
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Last activity Mar 08, 2024
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Latest activity by Damon
Damon commented,
CommentHow to fix issues in Zendesk messaging
How can I configure the settings so that Zendesk users on my end can see ongoing 'messages' without having a chat seat? Currently, only folks with a chat seat can see 'open' conversations, and others can only see that after the status has shifted to 'pending' or 'solved'.
View comment · Posted Mar 08, 2024 · Damon
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