Akshay
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Total activity10
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes1
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Activity overview
Latest activity by Akshay-
Akshay commented,
Hahahahahaha...I already stopped using Zendesk Sell due to less functionality and it was not customizable and jumped with Zoho CRM. I think I have to do same with Zendesk support as well, Need to f...
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Akshay created a post,
Smart Link should include agent name in Merge
Hi Team, we want to be able to track which agent is confirming a booking for somebody that they've called through Zendesk. To do this, we'd like to add a parameter to the URL that is generated in...
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Akshay created a post,
Do not Call feature in Zendesk.
Hi Team, I am really looking for a Do not call feature. If we call one user and the user asks for do not to call me again, then there should be a function in Zendesk that we can put that number or...
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Akshay created a post,
Do Not Log Button should be customizable for Agents
Hi Team, After putting all numbers in a Call list, when calls get end - The agent can see below Pop up - call disposition - Screen It would be great to disable and enable the "Do Not Log" Butto...
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Akshay commented,
Need this feature ASAP, it is repeating the greeting in a very robotic option. It would be great if you can add features like, it repeats the greeting only one time and we can add an option "if yo...