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Justine M
Joined Jun 21, 2022
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Last activity Jun 21, 2022
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Latest activity by Justine M
Justine M commented,
CommentTicket automation and collaboration
Hi!
We would like to start using the Side Conversations, however we would like our agents to follow a certain template for the original post. As such, we created a TextExpander snippet however, every snippet we try on the Side Conversation does not work. Is TextExpander not supported by this feature?
View comment · Posted Jun 21, 2022 · Justine M
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