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Justine M's Avatar

Justine M

Joined Jun 21, 2022

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Last activity Jun 21, 2022

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ACTIVITY OVERVIEW

Latest activity by Justine M

Justine M commented,

CommentTicket automation and collaboration

Hi!

We would like to start using the Side Conversations, however we would like our agents to follow a certain template for the original post. As such, we created a TextExpander snippet however, every snippet we try on the Side Conversation does not work. Is TextExpander not supported by this feature? 

View comment · Posted Jun 21, 2022 · Justine M

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