Jacob Hill
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Total activity19
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes3
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Subscriptions8
Activity overview
Latest activity by Jacob Hill-
Jacob Hill commented,
It would be excellent if we could set up different authentication methods based on the group the user belongs to. In the case of a user assigned to multiple groups each with different SSO configura...
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Jacob Hill commented,
When will we be able to reorder the statuses that we have created?
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Jacob Hill commented,
Can we limit the statuses to specific ticket forms? This would help me build out a change request process. The other ticket forms don't need to see the "Pending Approval" status for example. The ne...
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Jacob Hill commented,
Hello! Is there a way to offload the audit logs to a SIEM, specifically Azure Sentinel?
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Jacob Hill commented,
This feature is really needed.
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Jacob Hill commented,
Is there a way to ignore bad ratings so that they don't show up in an agent's stats?
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Jacob Hill commented,
I agree, I would love to be able to update the subject (and the native due date field) with a trigger!
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Jacob Hill commented,
Is there any way that the organization condition can be checked from the server, opposed to using client-side JavaScript?