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IT - Jill Emerson's Avatar

IT - Jill Emerson

Joined Dec 15, 2021

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Last activity Mar 20, 2024

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Latest activity by IT - Jill Emerson

IT - Jill Emerson commented,

Community comment Q&A - Tickets and email

We have the same issue and really need a fix.  Or if they do get it and respond the response is never received. 

View comment · Edited Mar 20, 2024 · IT - Jill Emerson

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IT - Jill Emerson commented,

Community comment Feedback - Ticketing system (Support)

We have the same issue and agree that it needs to be addressed.  SOON

View comment · Posted Mar 20, 2024 · IT - Jill Emerson

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IT - Jill Emerson commented,

Community comment Feedback - Ticketing system (Support)

+1 Side Conversations and the Time Tracker are both ESSENTIAL to for our agents.   Not very mobile if you have to use the web interface.

View comment · Posted Dec 16, 2021 · IT - Jill Emerson

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