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Monika Schrenk

Joined Jun 07, 2022

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Last activity Jun 20, 2022

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ACTIVITY OVERVIEW

Latest activity by Monika Schrenk

Monika Schrenk commented,

Community comment Feedback - Ticketing system (Support)

I think those features will really help the communication with the light agents. Please support this request.

View comment · Posted Jun 17, 2022 · Monika Schrenk

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Monika Schrenk commented,

Community comment Feedback - Ticketing system (Support)

Searching in attachement would also help further productivity in ISS, as this feature could help some automation projects

 

View comment · Posted Jun 17, 2022 · Monika Schrenk

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Monika Schrenk commented,

Community comment Feedback - Ticketing system (Support)

Organisation would be a very important column by receiving the results of the genereal search. It would be great to have the possiblity for customising, in the meantime it would help if you could add the organiation column to this view

View comment · Posted Jun 17, 2022 · Monika Schrenk

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Monika Schrenk commented,

Community comment Feedback - Ticketing system (Support)

In my opinion it would be very helpful to add the signature to side conversation emails and in case we forward a comment via email. Very often those conversation to outside of my organisation and I have to add my title and contact details manually. Also it would be helpful to have a signature for outside and inside my organisation.

View comment · Posted Jun 17, 2022 · Monika Schrenk

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Monika Schrenk commented,

Community comment Feedback - Ticketing system (Support)

I think this is a very good idea that helps to recognise the attachement

 

View comment · Posted Jun 17, 2022 · Monika Schrenk

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