Brian Hlister
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Last activity
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Activity overview
Latest activity by Brian Hlister-
Brian Hlister commented,
Pedro - I really appreciate the help here! I was finally able to get something to work. I made a Trigger that was set up to have it look for the word "Refund", then use "Contains none of the follo...
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Brian Hlister commented,
Yeah, it's tricky. All emails are sent through the same channel, through multiple forms. There's no consistency as they'll jump around from form to form asking for refunds. There might be somethin...
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Brian Hlister commented,
I can't share the real ones so these aren't the exact emails but I kept the spirit of the email addresses if that makes sense. The domains are the same. So like, if an email was 'brandonplok3@gmai...
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Brian Hlister commented,
Hi Pedro, thanks for reaching out! It's a different email address every time. No patterns there either, always a mishmash of letters, words, and numbers. They're being pretty crafty. I thought I h...
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Brian Hlister created a post,
Trigger / Filter Question
My organization has an issue with scammers emailing support with just a single word. Like just saying the word "Refund" with no additional context. Trying to set up a trigger, it doesn't look like ...