Chris Bryant
-
Total activity12
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes3
-
Subscriptions5
Activity overview
Latest activity by Chris Bryant-
Chris Bryant commented,
Really need this here too so upvoting.
-
Chris Bryant commented,
The last comment here seems to be incorrect regarding automatic ticket tagging from within the body of the ticket. For example, I am currently having a problem where we have tickets routed to a V...
-
Chris Bryant commented,
I would highly recommend not using the translate feature since this is utilizing Google Translate. Any PII that might be discussed with a customer is now on the cloud. "Google Translate should ne...
-
Chris Bryant commented,
I am trying to find a way to report on the tickets that the Agent marked as Solved only. When I look at solves this includes all tickets that were replied to in a Pending state and autoresolved. ...