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Matthew Peng

Joined Nov 24, 2022

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Last activity Mar 29, 2023

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ACTIVITY OVERVIEW

Latest activity by Matthew Peng

Matthew Peng commented,

CommentPublishing and sharing dashboards

Hi team,

This is really helpful and useful feature. Since this feature is still in the Beta version and the dashboard builder (Beta) is also in Beta, can I know if there is any ETA that these features will be fully available(not in Beat anymore)?

Thanks!

View comment · Posted Mar 29, 2023 · Matthew Peng

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Matthew Peng commented,

Community comment Feedback - Voice (Talk)

Hi team, 

As mentioned by Karen, "To re-iterate on the timelines, we will be looking at a release in q4" - Could we have any update on the release plan? Once it's released, can we take that it's possible for us to get the available metric to show the availability of agents by date, for example, how long an agent has been online/away for that day?

View comment · Posted Nov 24, 2022 · Matthew Peng

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