Dave Potts

1. Support
2. ...
3. Ticket management
4. Setting up multiple brands

Does setting up multiple Brands allow you to change Zendesk app settings for that Brand? We want to connect multiple M2 installations to Zendesk, but the M2 connector app in Zendesk only allows one...

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• Dave Potts
• Created January 31, 2023 10:11
• 0 votes

1. Guide
2. ...
3. How to customize the theme of the help center
4. How can I disable the subject and description fields from the request form?

Many thanks Ifra! That works much better than using ticket form numbers. I see that this works because when the form id gets removed during the warning message refresh, the previously selected tick...

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• Dave Potts
• Edited January 25, 2023 14:21
• 0 votes

1. Guide
2. ...
3. How to customize the theme of the help center
4. How can I disable the subject and description fields from the request form?

All these tweaks are fine, except for the fact that if the customer forgets to fill in a mandatory field, the page resets to load the warning messages and you lose the ticket id in the url, renderi...

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• Dave Potts
• Edited January 25, 2023 14:11
• 0 votes