Kirsty White
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Last activity
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Activity overview
Latest activity by Kirsty White-
Kirsty White created a post,
Zendesk talk - Segregation of phone numbers
AnsweredHi, Our company has multiple brands and needs different talk numbers based on each brand and market, meaning our agents can see multiple numbers when dialing out to a customer. This can be quite c...
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Kirsty White commented,
Hi Amanda, Yes exactly, I have been testing this on our system and can only get this to work once the widget has been actively clicked on. I would like it to create a pop-up message on the widget ...
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Kirsty White commented,
Hello, Is there a way this can work with the customer being idle on the page? I've been testing this feature and the only way it works is if they click on the widget and the message populates afte...