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G4B
Joined Dec 23, 2023
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Last activity Dec 23, 2023
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G4B commented,
Community comment Developer - Zendesk APIs
I'm somewhat surprised that `api/v2/tickets/{ticket_id}/comments/{commend_id}` can't be utilized to retrieve a specific comment. This poses a challenge for an App where I specifically need to access the text value, which unfortunately isn't accessible from the app client.
The alternative of fetching all comments could be cumbersome, involving pagination and subsequent API calls, which is less than ideal.
View comment · Posted Dec 23, 2023 · G4B
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