Tushar Banka

Flow Builder & Triggers
Query 1: Do flow builder and the 'trigger' function in chat work together?
For e.g., if the trigger for a chat is initiated after a user stays for 20 secs on the page, there can be two cases:
Case 1 -
The user responds to the trigger and the flow builder takes over after the first message from there?
Case 2 -
The flow builder is triggered on a specific condition. At present, the flow builder only gets trigger via user initiation of chat and we couldn't find an option to automatically trigger it.

- Is there any option to adjust our flow builder based on any input query from the user?

Query 3: Can we change the default end-message of the flow builder? For eg. can we get this default message "Got it, Try rephrasing your question or choose from these options" changed?