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Adam Jakab

Joined Jun 24, 2023

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Last activity Nov 06, 2024

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Latest activity by Adam Jakab

Adam Jakab commented,

CommentUsing themes and customizing your Help Center

Hi,

I am confused about the authorization request.
I add the target repo so that ZD can pull the updated repo content from GH.
Why am I being asked to authorize ZD Guide app for full read/write permissions on all private and public repositories?
I had to decline. Can you review this?

View comment · Posted Nov 06, 2024 · Adam Jakab

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Adam Jakab commented,

Community comment Feedback - Ticketing system (Support)

Use case: We use a third part tool for triggering notifications to on-duty personal over the weekend. ZD and this tool communicate via API (triggers+webhooks). If we can not trigger an action on a deleted ticket the alerts will stay and people get notified until they manually remove them. The other day we had to delete 1k+ SPAM tickets and because of the missing status option for deleted tickets, we had to repeat the operation in the external tool manually matching the titles of the tickets.

View comment · Posted Jun 24, 2023 · Adam Jakab

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