Recent searches
No recent searches

Nick Barclay
Joined Apr 07, 2022
·
Last activity Jun 15, 2022
Following
0
Followers
0
Total activity
13
Votes
5
Subscriptions
4
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Nick Barclay
Nick Barclay commented,
Another vote for this - understanding the source of each chat means we can make improvements to our site pages and proactively solve more customer queries before they make it to a chat. It's frustrating that this information is available for the agent at point of chat but not available within Analytics
View comment · Posted Jun 15, 2022 · Nick Barclay
0
Followers
2
Votes
0
Comments
Nick Barclay commented,
+1, we really need this
View comment · Posted May 30, 2022 · Nick Barclay
0
Followers
1
Vote
0
Comments
Nick Barclay commented,
Adding another vote for this!
View comment · Posted May 30, 2022 · Nick Barclay
0
Followers
1
Vote
0
Comments
Nick Barclay commented,
Another vote for this - it would be really useful to be able to report by the individual events when a tag was added, and later removed. Tim G and Tom Skjönsberg's solutions are exactly what's needed.
View comment · Posted Apr 07, 2022 · Nick Barclay
0
Followers
1
Vote
0
Comments