Nick Barclay

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Reporting on visitor page/url when chat strted

Another vote for this - understanding the source of each chat means we can make improvements to our site pages and proactively solve more customer queries before they make it to a chat. It's frustr...

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• Nick Barclay
• Created June 15, 2022 08:22
• 2 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Multi-select field cannot be added to the web widget

+1, we really need this

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• Nick Barclay
• Created May 30, 2022 09:15
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Web Widget Contact Form: Allow Regex, Date and Multi-select Fields

Adding another vote for this!

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• Nick Barclay
• Created May 30, 2022 09:14
• 1 vote

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Ability to Report on Tag changes in the 'Support: Ticket Updates' data set.

Another vote for this - it would be really useful to be able to report by the individual events when a tag was added, and later removed. Tim G and Tom Skjönsberg's solutions are exactly what's needed.

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• Nick Barclay
• Created April 07, 2022 12:03
• 1 vote