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Michael Sutcliffe

Joined May 10, 2022

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Last activity Aug 04, 2023

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Latest activity by Michael Sutcliffe

Michael Sutcliffe commented,

CommentUsing themes and customizing your Help Center

We are basically looking to take an exisiting form and place it into a custom page. This seems like a crazy thing for us to want to do, but we have an Internal KB that has 2 forms that our Internal Staff use.

We want to be able to embed the form into SalesForce for them, but without them having to login to the Internal KB each time. We wanted to pull the form into the Main KB but under a Custom page so that it cant be searched for.

Whats the best way to do this?

View comment · Posted Aug 04, 2023 · Michael Sutcliffe

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Michael Sutcliffe commented,

CommentUsing themes and customizing your Help Center

Hello,

I hope someone can help me here, looking to add custom forms to a custom page.

Is this something that we can do?

View comment · Posted Aug 03, 2023 · Michael Sutcliffe

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Michael Sutcliffe commented,

CommentUsing themes and customizing your Help Center

Wondering if someone can help,

Looking to use Custom Pages to display Categories/Sections as would like to use the home.hbs as a landing page for our customer base. The idea would be they come to our HelpDesk and can choose "Portal" or "Legacy" then under those custom pages would be the categories/sections for the relevant page.

I know we could do this just using categories then sections and sub sections and so on, but without having to re-structure our entire help desk, it's not really a viable task.

Is there a way for me to pull categories/sections dynamically like I would on the home.hbs?

View comment · Posted May 10, 2022 · Michael Sutcliffe

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