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Craig Rich

Joined Oct 16, 2021

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Last activity Oct 16, 2021

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Latest activity by Craig Rich

Craig Rich commented,

CommentCustomer portal

Is there a way of changing the Channel Name when a user submits a request on the help center? Currently we get an email confirmation that says "Channel Web Form" and I would like to change this to make it clearer for tracking purposes (we have a number of different web forms across our business).  Thanks all.

View comment · Posted Sep 24, 2021 · Craig Rich

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