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Ian from Beam

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Latest activity by Ian from Beam
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    Ian from Beam commented,

    1. Talk
    2. ...
    3. Managing Talk
    4. Routing incoming calls with IVR

    Hi support,    1) Do pressing any of the numbers skip/pause IVR greetings?  2) At the end of greetings, can I confirm if pressing # repeats the menu and * connects callers to next available agent? 

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