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Fauna

Joined Oct 22, 2021

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Last activity Feb 16, 2022

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ACTIVITY OVERVIEW

Latest activity by Fauna

Fauna commented,

Community comment Feedback - Reporting and analytics (Explore)

Zendesk team, I love your product overall. And I really like Explore. But this is ridiculous. Not being able to jettison unpublished changes is just absurd. And the fact that this has been an open problem for over a year now, if not longer, just makes it so much worse. 

Some of us depend on the dashboards in Explore to get anything done. Not being able to delete any unpublished changes means that the slightest screwup means you can never edit the dashboard again. You can't even clone it to fix it since the cloned version is based off the one in the editor, even though that one isn't published. If nothing else, cloning should only use the _published_ dashboard, since that's the one being used. 

View comment · Posted Jun 30, 2021 · Fauna

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Fauna commented,

Community comment Feedback - Help Center (Guide)

Would this include being able to tie Answer Bot into federated search? The link I followed to this page implied that was the case but I don't see anything about it mentioned here. 

View comment · Posted Jun 25, 2021 · Fauna

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