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Paige

Joined Mar 21, 2022

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Last activity Sep 21, 2022

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ACTIVITY OVERVIEW

Latest activity by Paige

Paige commented,

CommentHow to get help with phone call problems in Talk

Hi Zendesk Support,

A number of my team members have been having missed calls. They've reported that the phone does not even ring, but the phone icon will pop up, showing a missed call.  We've tried the twilio test and other troubleshooting recommendations but haven't had any luck. Some agents have 7/8 missed calls a day

View comment · Posted Sep 21, 2022 · Paige

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Paige commented,

CommentViews, ticket status, and ticket fields

I've created a ticker field and it is added to the correct ticket form; however, I am still unable to add any conditions to the field even after refreshing and logging out of ZD.

View comment · Posted Apr 18, 2022 · Paige

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