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Thomas Hanood
Joined Oct 22, 2021
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Last activity Mar 04, 2023
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Latest activity by Thomas Hanood
Thomas Hanood commented,
+1 This must be considered a bug fix rather than a roadmap feature. While making bulk changes to a dashboard a report was deleted and the Undo function only goes back so far. There is no solution to this currently.
View comment · Posted Mar 04, 2023 · Thomas Hanood
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Thomas Hanood commented,
Nicky Clark said it best. This is creating Noise. Every ticket sent to us from our application goes through our server first before it is sent to Zendesk. Since the "Reply-To" email (customer using the application) is different from the received from email/domain (our servers), the new tag is flagging everything.
Brett Bowser I appreciate you bringing this up to your PM
View comment · Posted Jul 06, 2022 · Thomas Hanood
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Thomas Hanood commented,
+1 on recently noticing this tag and not finding any info about it. I'd like to "turn it off" if possible.
View comment · Posted Jun 29, 2022 · Thomas Hanood
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