
Per Näslund
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Last activity
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Activity overview
Latest activity by Per Näslund-
Per Näslund commented,
Awesome! Here's another AI Ticket Categorizer that uses more modern and better AI than Monkeylearn to learn from your historical tickets. It basically works in all languages as well. Train it in on...
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Per Näslund commented,
Here's an alternative app that does these same things but supports more languages: https://www.zendesk.com/marketplace/apps/support/513754/ai-ticket-tagger-by-labelf
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Per Näslund commented,
Another way to trigger specific response macros based on ticket content is to use our AI Ticket Tagger to tag the ticket with what type of request it contains (works in all languages and is not dep...
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Per Näslund commented,
If you don't want to rely on specific keywords, but catch all of the tickets that are talking about your system being down, angry customers or whatever else you are looking for, you can use our AI ...